There are plenty of blog posts and texts out there, that tell you how to write the perfect e-mail to clients. We're shaped and trained to become the perfect creative, to always be available, always be polite and clear.. And so on.
We need to talk.
I'm one of those who recieve tons of work-related e-mails, several ones per week. I'm super grateful and I've landed some really fun and exciting jobs. But some other ones get rather exhausting.
Most e-mails sound something like this:
"Hey, I'm looking for an artist for my project, what are your rates?
Best regards// Unknown"
Yeaaah awesome, good for you! :D :D :D
No, seriously though...
Creatives are not mind readers, and you didn't even introduce yourself. We're not supposed to pull if out of you. Sure, most creatives are very eager to help out, but there has to be some boundaries!
So I've done a list for you CLIENTS out there.This will make both your, and our lives so much easier. Feel free to share or refer to these if you get an e-mail from a client that's not clear enough.
1. Introduce yourself
What's your name? You don't have to talk about your whole background but at least let us know what your title is and the company you belong to/own.
2. Describe your project in the first e-mail
This would save so much time on both ends. Tell me as much as possible about your project, and think about what's needed. How much work is actually needed?
3. When is the deadline?
This is super important. Most creatives have a rather tight schedule and we need to know whether we can plan your project in. The sooner you know this the better! Time is precious...
4. Do you have a budget?
What's your budget for the project? This is very vital since we can see whether it's doable or not. If it's way too low, then I may be open for discussions. Perhaps getting paid in both money + royalties?
Never offer exposure though! Cause really, that's just a trap and creatives are worth way more than that. Period. So, royalties or other perks might work :)
5. Do your research
I call myself.. An illustrator, concept artist or a character designer. My portfolio is stuffed with work that's geared towards those areas. So it feels rather strange if you would ask me to design a new logo, which has less to do with the things I normally do. It's because I suck at logos :D No, but you know what I mean.
So, is this worthy enough, my fellow creative amigos? Should anything be added? What are your thoughts, and does this happen to you a lot as well?
Sketch of "I love you, bro" Photoshop CS5 + Wacom Cintiq 12WX
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Svenska :)